FAQ’s
Get Started Checklist
Sellers submit their aircraft listings, and AirSpace Auctions Cockpit Concierge representatives work directly with owners to set a reserve and create comprehensive documentation of the aircraft in the Virtual Data Room before marketing and auctioning the aircraft. Buyers can browse the listings and place bids on the aircraft they are interested in. The highest bidder at the end of the auction wins the aircraft.
All aircraft are premium and airworthy. Aircraft auctioned on AirSpace span many classes including but not limited to fixed wing, piston, jet, helicopter, unmanned, and transport class.
The length of the auction varies, but most auctions run for seven to ten days.
To bid on a aircraft, you need to create a user profile on AirSpace Auctions, then click REGISTER TO BID on the auction you want to bid on, finally submit your refundable deposit by wire or credit card. Once registered, you can place bids on the aircraft you are registered for. Registrations are aircraft specific.
The final sale price is determined by the highest bidder at the end of the auction.
The winner and seller are automatically connected through a third-party escrow company for a secure transaction.
To become a seller on AirSpace Auctions simply fill out the submit aircraft form or email AirCrew@AirSpaceAuctions.com, call 254-735-5030 and we will help you through the process.
Common Bidder Questions
Sure! So long as you have registered with a government-issued ID, and paid a deposit with valid credit card or ACH, you can bid from anywhere.
We will notify you via email and you may log into your account to check on your status and bid history.
Yes, the buyer’s premium is added on to your bid.
For aircraft that do not meet reserve, the sellers Cockpit Concierge will contact the highest bidders upon close of the auction as they have won the opportunity to purchase the aircraft. From there, we will assist in negotiations to work out a deal.
We do not cancel bids on the site. Please be very careful when placing your bid.
All bids submitted are legally binding. We encourage all potential bidders to inspect an aircraft prior to placing a bid. Our Virtual Data Room often houses all the information a bidder needs to be confident that the aircraft’s condition and features meet their expectations.
Yes, the buyers premium will be announced in the listing of each auction prior to the opening of the auction.
Every listing has details in the ONLINE DOCUMENTS link, full logbooks, title information, spec sheet, photographs and blog post to provide information about the aircraft. We encourage all potential bidders to explore the documents and review the details of the aircraft. Questions can be asked via the comments section of the blog or requesting contact through your Cockpit Concierge Agent, and we recommend potential bidders to do so prior to placing a bid.
We accept all major credit and debit cards and ACH.
The buyer’s fee is reduced by the deposit paid and the balance is due during the closing process through a secure third-party escrow company.
The transaction for the winning bid amount is managed through a secure third-party escrow company who also handles the title transfer and FAA filings.
If financing is desired we recommend arranging for a pre-approval through one of our trade partners found here.
In general, buyers are responsible for shipping, applicable taxes, registration fees, and other costs associated with aircraft ownership.
If the reserve is not met, we assist, connecting seller with the highest bidders in hopes that they can reach a deal.
We do not provide a seller’s contact information after an auction has closed. If you want to be notified when auctions go live, you can sign up to receive auction alerts.
We encourage all potential bidders to inspect an aircraft prior to placing a bid. Our Virtual Data Room often houses all the information a bidder needs to be confident that the aircraft’s condition and features meet their expectations. Bids are not contingent upon post-auction inspections. If you would like to inspect an aircraft or have it inspected, you can request direct contact from your Cockpit Concierge to make contact with the seller and arrange a visual inspection of the aircraft
Registered bidders can request direct contact from your Cockpit Concierge to make contact with the seller.
We announce when an aircraft is being offered at No Reserve by putting that information in the listing title. When bidding meets reserve bidders registered on that aircraft are notified. Apart from that, you can’t see information about an aircraft’s reserve. We don’t like the kinds of bidding games this information encourages.
Create a user profile, Once you are logged into your profile you can request to register on any auction. Once your bidder agrement is signed and you have placed a refundable deposit you will be able to bid. After you request to become a bidder on an auction you will receive an email with refundable deposit instruction. Once that is complete you will have bidding rights on the auction you requested. If you don’t see the email, make sure to check your spam or junk folder. Learn how to become a bidder here. If you need any assistant contact us at aircrew@airspaceauctions.com or 254-735-5030
You can subscribe to receive email auction updates by clicking on an auction listing and clicking the star at the top. If you no longer want to receive auction updates from a particular auction, you can click star again to un-watch it.
If you would like to see all of the auctions that you are “watching”, when logged in, you can go to the general Auctions page and click “View Watchlist” at the top right drop down menu.
You can update your credit card information by contacting your Cockpit Concierge Agent. If you have an active bid on the site, you will not be able to update your credit card information until you do not have an active bid on a live auction.
You simply type in the amount you would like to bid. If it’s higher than other bids and there is still time on the clock, you become the high bidder. Bidding advances immediately to your entered amount. The bid you place in the bid box will become the new high bid and the amount you will be responsible for paying should you win the auction.
All offerings through AirSpace Auctions are for auction only. There are no Buy it Now (BIN) prices and sellers cannot sell aircraft outside of a live auction. If you wish to purchase a aircraft make sure you’re the high bidder!
It’s common in online auctions for buyers to use special software to enter a bid in the very last seconds of the auction to outbid others without giving them a chance to respond. During the last 1 minutes of AirSpace Auctions, the clock resets to 5 minutes after every bid. This happens until no more bids are placed and the auction ends. This gives everyone a chance to place their bids and gives sellers a chance to sell to the true high bidder.
To get access to bid we require a deposit and contract. The highest bid is a binding contract to purchase the item bidded on. A deposit helps define qualified buyers.
Should you win the auction, that charge will be applied to the buyers premium. If not, the charge or wire will be refunded. It can sometimes take a few days for your bank to release the funds.
Common Seller Questions
Fairness is one of our most important values on AirSpace Auctions and we have gone to great efforts to develop a system that is transparent and fair to all of our users. We do not allow sellers to bid on their own listing, and any such behavior is strictly prohibited. We have tools in place that monitor bidding and the user accounts from which bids are placed to ensure this doesn’t happen.
We do not cancel auctions. Before the ink is dry on your contract we invest significant money, time and effort in documenting and listing your aircraft. We require listings to be exclusive to AirSpace Auctions during the auction period with all other ads taken down.
Any edits required before the auction begins can be requested through your Cockpit Concierge.
You are welcome to lower the reserve on your aircraft at any time during your live auction. Request assistance from your Cockpit Concierge.
Sure! We consider auctioning aircraft from anywhere in the world.
Included in your percentage-based auction fee is full documentation of your aircraft. If your auction is not successful you have the option to purchase our extensive documentation for $1,000 including downloadable digitized logbooks, title records, professional images, runup video and interview where applicable. This data will be helpful in the future marketing of your aircraft.
You can submit your aircraft by going here. Once you submit, one of our Cockpit Concierge Agents will review your submission and get back to you, typically within one business day. If we accept your aircraft for auction, Cockpit Concierge Agent will work with you to formalize our agreement, define a reserve, arrange to document your aircraft and manage its marketing for the auction listing.
Good photos are very important to the success of an auction. We can document your aircraft included in your auction listing service. If you are able creating your own listing data can speed up the listing process due to travel and weather constraints. We put together a photo guide to help you take photos of your aircraft, which you can see here.
A reserve is the minimum price that an aircraft will sell for. We work with sellers and use current market, VREF and AMSTAT data to set reasonable reserves and avoid aircraft with reserves that are not realistic. Reserve values are not shown on the listing.
We choose which aircraft to list based on a number of factors including condition, quality of information, quality of photos, requested reserve price, and similar aircraft currently for sale.
Pickup or ferrying is the responsibility of the buyer to arrange and pay for. We can help arrange ferrying, just ask your Cockpit Concierge.
The advertising period is approximately 30 days and auction period is an additional 7-10 days.
It usually takes a few weeks to go from request to live on the site. If you would like to expedite your listing We have a documentation guide here, to assist in creating the listing information. If you document your aircraft according to our specifications, you will receive a $500 credit against the auction fee on a successful auction and will retain ownership of the files in the rare case that the auction is not successful.
There is no listing fee.
Sellers pay a percentage of the winning auction price. The percentage is based on the market valuation of the aircraft.
When you are accepted as a seller you will receive an upload link. If you need help uploading photos in your submission, try starting with 5-10 photos that show the overall condition of the aircraft. In addition, we recommend that photos be 2000 – 3000 pixels on the long side, which usually results in a 1 – 2 MB file size. Photos that are too small or too large might not be able to be uploaded. If you are still having problems, please email us at AirCrew@AirSpaceAuctions.com or call 254-735-5030 and let us know the specific problem you’re having.
You can always email your Cockpit Concierge Agent with the video link or upload the video at the location we sent during onboarding and they will add it for you.
If you have any other questions, please reach out to AirCrew@AirSpaceAuctions.com or call 254-735-5030
The transaction for the winning bid amount is managed through a secure third-party escrow company who also handles the title transfer and FAA filings. The seller auction fee is deducted from the sale proceeds.
When your aircraft is accepted for auction, an experienced Cockpit Concierge Agent who is in charge of assembling your aircraft documents will help write the spec sheet and listing. They will also monitor your auction and assist with any questions you may have.
General Questions
You can change your password at any time by going to My Account from the top right drop down menu while logged in and updating the information there.
We rarely change usernames except in special circumstances. If you need your username changed, please email us at AirCrew@AirSpaceAuctions.com and provide us with your requested username along with why you would like it changed.
Our commenting rules are located here.
You can email us at AirCrew@AirSpaceAuctions.com or call us at 254-735-5030 with general questions that you can’t find answers to here. If you’d like us to consider your aircraft for an auction, you can submit it to the site here.
Head over to our Gear page and check out what we have to offer!
You can register for an account to bid by going here.,
View step-by-step instructions at our Registering on AirSpace Auctions page.
Subscribe for Auction Alerts by going here. Select Get Auction Alerts.
Sometimes our system emails get flagged as spam by email providers. Make sure to check your spam / junk folder if you’re expecting an email from us, and make sure your email on file is correct by checking it when you log in as a bidder or a seller.
We are always looking for tech and photography savvy resources. Email us at aircrew@airspaceauctions.com to register to become a photograher.
You can sign up for emails when a new aircraft listing is added by clicking Get Auction Alerts in the upper right corner of our website.
If you’ve misplaced or forgotten your password, you can reset it by going here. Be sure to watch out for an email from us!
To protect your data and the integrity of our marketplace, we have password format requirements for accounts on AirSpace Auctions.
- Use a combination of letters (both uppercase and lowercase), numbers (0-9), and symbols/special characters (%$!*)
- “Passphrases” of 4 or more randomly chosen words (e.g. lizard loafer teak beagle) are memorable and very secure
- Avoid using personal information like people, places, or things
- Create a unique password for AirSpace Auctions, don’t reuse an existing one
Good photos are very important to the success of an auction. We can document your aircraft included in your auction listing service. If you are able creating your own listing data can speed up the listing process due to travel and weather constraints. We put together a photo guide to help you take photos of your aircraft, which you can see here.
A reserve is the minimum price that an aircraft will sell for. We work with sellers and use current market, VREF and AMSTAT data to set reasonable reserves and avoid aircraft with reserves that are not realistic. Reserve values are not shown on the listing. We do announce when reserves have been met in the auction information.
We choose which aircraft to list based on a number of factors including condition, quality of information, quality of photos, requested reserve price, and similar aircraft currently for sale.
Pickup or ferrying is the responsibility of the buyer to arrange and pay for. We can help arrange ferrying, just ask your Cockpit Concierge.
The advertising period is approximately 30 days and auction period is an additional 7-10 days.
There is no listing fee.
Sellers pay a percentage of the winning auction price. The percentage is based on the market valuation of the aircraft.
If you are having problems uploading photos in your submission, try starting with 5-10 photos that show the overall condition of the aircraft. In addition, we recommend that photos be 2000 – 3000 pixels on the long side, which usually results in a 1 – 2 MB file size. Photos that are too small or too large might not be able to be uploaded. If accepted, more photos can be added prior to the auction going live.
If you are still having problems, please email us at AirCrew@AirSpaceAuctions.com or call 254-735-5030 and let us know the specific problem you’re having.
You can always email your Cockpit Concierge Agent with the video link or upload the video at the location we sent during onboarding and they will add it for you.
If you have any other questions, please reach out to AirCrew@AirSpaceAuctions.com or call 254-735-5030
The transaction for the winning bid amount is managed through a secure third-party escrow company who also handles the title transfer and FAA filings. The seller auction fee is deducted from the sale proceeds.
After your aircraft is accepted for auction, an experienced Cockpit Concierge Agent who is in charge of assembling your aircraft documents will write the spec sheet and listing. They will also monitor your auction and assist with any questions you may have.
subscribe for auction alerts
